Linking to parent subscriptions
Last updated: June 16, 2026
Pro feature: This feature is available on Pro plans only. If you’d like to upgrade your plan, please contact our support team.
Overview
In Found, a parent subscription is a primary billing subscription that can have one or more "child" subscriptions linked to it. When a child subscription is linked, the child's contribution amount is automatically deducted from the parent subscription's invoices.
This is used to model split-funding scenarios — for example, where a private payer funds the majority of a resident's care, and a local authority funds a portion. Linking the local authority subscription (child) to the private payer subscription (parent) ensures the parent's invoice reflects the deduction.
What it is
A parent subscription is a top-level billing subscription on a booking.
A linked (child) subscription is a subscription on the same booking whose contribution is deducted from the parent's invoice line items.
A parent can have multiple child subscriptions linked to it.
A child can only be linked to one parent.
Subscriptions cannot form chains — a subscription that is already linked as a child cannot itself be a parent.
Where it is
Linking is available from the subscriptions list on a booking:
Open a booking and go to its Subscriptions tab.
Find the subscription you want to make a child.
Open the row actions menu on that subscription.
Choose Link to parent subscription.
The same row actions menu provides Unlink subscription for any subscription currently linked to a parent.
How to do it
Linking a subscription to a parent
From the subscriptions table on a booking, click the row actions menu on the child subscription.
Select Link to parent subscription.
In the dialog ("Link this child subscription to a parent subscription. The child's contribution will be deducted from the parent's contribution."), choose the parent from the Parent subscription dropdown. Only eligible subscriptions appear.
If the parent already has invoices issued, a backdating preview appears showing the adjustment amount and period that will be created on the parent.
If an adjustment is generated, optionally choose a follow-up action (for example, add the adjustment to the next invoice).
Click Link subscription to confirm.
You'll see a confirmation: "Subscription linked successfully."
Unlinking a subscription
From the subscriptions table, click the row actions menu on the linked child subscription.
Select Unlink subscription.
Confirm in the dialog ("This will remove the link between this subscription and its parent subscription. The parent subscription's invoices will no longer include deductions for this subscription.").
Click Unlink subscription.
Please note you can only unlink a subscription where invoicing hasn't taken place
How it works
When a child subscription is linked to a parent:
The child's contribution is deducted from the parent's invoice line items going forward.
If the parent has already been invoiced for periods covered by the new link, a retroactive adjustment is created on the parent's pending adjustment set.
Subsequent changes on the child (start date, end date, contribution amount, cancellation) generate matching deduction adjustments on the parent so the two stay in sync.
The activity log on each subscription records when it was linked or unlinked, including the related subscription reference and contract name.
Best practice
Prefer starting new subscriptions over linking existing ones.
When you link a child to a parent, the deduction applies from the child's start date. If that start date is in the past, the link will backdate all the way to that date and create retroactive adjustments on the parent for every invoice period already covered. On a long-running subscription this can produce a large, hard-to-reconcile adjustment.
Our recommended approach:
Where possible, end the existing subscriptions at a clean cut-off date and start new subscriptions (parent and child) from that date, with the link in place from day one.
This avoids any backdated adjustments on the parent and keeps each invoice period cleanly attributable.
Only link existing subscriptions when you genuinely need the historical deduction to flow through to the parent — and always review the backdating preview shown in the link dialog before confirming.
Transaction export
Linked subscriptions are reflected in the transactions export through the adjustments and invoice lines they generate on the parent:
The child's deduction appears against the parent's transactions with the same nominal coding. This is displayed as a invoice transaction for the gross amount and a credit transaction for the linked child. The net value of these 2 transactions is the value of the invoices raised.
A third transaction is reported for the linked child invoice with its corresponding nominal code.
Retroactive adjustments created at the point of linking are exported as adjustment entries against the parent, dated according to the periods they cover.
Rules
A child subscription can only be linked when all of the following are true:
It is not cancelled.
It is not on hold.
It is not stopped.
It is not already linked to another parent.
It does not have other subscriptions linked to it (no chained linking).
Its billing contract module type is not "Billable extras" or "Day care".
Its start date is on or after the parent's start date.
The target parent must also satisfy these conditions:
Not cancelled, on hold, or stopped.
Not already a linked child of another subscription.
Same module type restrictions as above.
The booking must not be locked.
Both subscriptions must:
Belong to the same booking.
Belong to different funders.
Unlinking constraint: A subscription cannot be unlinked if it has already generated invoices of its own.
Ending or cancelling: A parent subscription cannot be ended or cancelled while it still has active linked child subscriptions. End the children first.
Frequently asked questions
Q: What is a parent subscription? A: A primary billing subscription on a booking that can have one or more child subscriptions linked to it. The child's contribution is deducted from the parent's invoices.
Q: Why would I link subscriptions? A: To model split funding — for example, a local authority subscription linked to a private payer subscription so the private payer's invoice reflects the local authority's contribution as a deduction.
Q: Where do I link a subscription? A: On the booking's Subscriptions tab. Open the row actions menu on the subscription you want to link and choose "Link to parent subscription."
Q: Can a parent subscription have multiple children? A: Yes. A parent can have multiple child subscriptions linked to it.
Q: Can a child subscription have multiple parents? A: No. A child can only be linked to one parent at a time.
Q: Can I link a chain of subscriptions (child of a child)? A: No. A subscription that is already linked cannot itself be a parent. Only one level of linking is supported.
Q: Do the parent and child have to be on the same booking? A: Yes. Linking only works between subscriptions on the same booking.
Q: Can two subscriptions from the same funder be linked together? A: No. The parent and child must belong to different funders.
Q: What happens if the parent has already been invoiced when I link a child? A: A retroactive deduction adjustment is created on the parent. You'll see a backdating preview before confirming, and you can choose a follow-up action (such as adding it to the next invoice).
Q: What happens if I change the child's contribution or dates after linking? A: A matching deduction adjustment is automatically created on the parent so its invoices remain accurate.
Q: Can I unlink a subscription after invoices have been issued? A: Not if the child subscription itself has already generated invoices. In that case unlinking is blocked.
Q: Can I end or cancel a parent that still has active children? A: No. You need to end the linked child subscriptions before you can end or cancel the parent.
Q: Does linking change the child's own invoices? A: No. The deduction is applied to the parent's invoices. The child is invoiced according to its own configuration.
Q: Is the link recorded anywhere for audit? A: Yes. Both linking and unlinking actions are recorded in the subscription's activity log, including the related subscription reference.
Q: Should I link my existing subscriptions, or start new ones?
A: As a best practice, prefer ending the existing subscriptions and starting new ones with the link in place from the new start date. Linking existing subscriptions will backdate the deduction to the child's start date and can create large retroactive adjustments on the parent.
Q: What happens to the parent's invoices when I link an existing subscription?
A: A retroactive adjustment is created on the parent covering every already-invoiced period from the child's start date onwards. The link dialog shows a backdating preview before you confirm, so you can see the impact.
Q: How are linked subscriptions represented in the transactions export?
A: The child's deduction shows against the parent's transactions, not as a separate line on the child for that amount. Any retroactive adjustments created at the point of linking are exported as adjustment entries against the parent, dated to the periods they cover. Confirm exact column representation against a sample export.