Linking billing contract subscriptions
Last updated: May 27, 2026
Overview
Linked billing contract subscriptions allows multiple funding sources for a single service user at a location to be consolidated into one invoice.
When subscriptions are linked, contributions from a child subscription are deducted from the parent subscription's invoice, rather than generating separate invoices for each funder.
How it works
When two funders both contribute to the cost of the same service user's booking, you can link the child subscription to the parent subscription.
Found will then calculate and apply a deduction adjustment on the parent subscription's invoice equal to the child subscription's contribution amount.
Example:
Parent subscription: £200/week from Funder A
Child subscription: £50/week from Funder B (linked to Funder A)
Key subscription invoice shows: £200 contribution − £50 linked deduction = £150 net
Found automatically creates retroactive adjustments to cover any overlapping billing periods that predate the linking action.
Step-by-step: Linking a subscription
Navigate to the relevant subscription. You can find subscriptions via:
Go to Operations in the main navigation.
Select bookings and find the relevant residents booking
Navigate to the funding tab and select Subscriptions.
Find the relevant subscription
Open the row actions menu on the child subscription you want to link.
Select Link subscription.
In the dialog, select the parent subscription from the list of eligible subscriptions on the same booking.
If there are overlapping billing periods that require retroactive adjustments, Found will display a preview of the backdating impact.
Choose a follow-up action for the retroactive adjustment:
Add to next invoice — the adjustment will be included in the next scheduled invoice
Create invoice now — an invoice is generated immediately with the adjustment applied
Confirm to save the link.
Step-by-step: Unlinking a subscription
Open the row actions menu on the linked child subscription.
Select Unlink subscription.
Confirm in the dialog. Found will remove any retroactive linked deduction adjustments.
Note: You cannot unlink a subscription if any contributions have already been invoiced while the link was active.
Subscription statuses
Status | Meaning |
Future | Subscription has not yet started |
Active | Subscription is currently ongoing |
Past | Subscription has ended |
Cancelled | Subscription was explicitly cancelled |
On hold | Subscription is temporarily paused |
Stopped | Subscription has been stopped |
Rules and constraints
Both subscriptions must belong to the same booking
The two subscriptions must be from different funders
Neither subscription can be cancelled
The child subscription's start date must be on or after the key subscription's start date
Subscriptions cannot be chained — a child subscription cannot itself become a key subscription for another link
You cannot link or unlink subscriptions on a locked booking
You cannot unlink a subscription after contributions have been invoiced
Frequently asked questions
Q: What is the difference between a key subscription and a child subscription? A: The key subscription is the primary funder whose invoice is used to consolidate billing. The child subscription's contribution is deducted from the key subscription's invoice rather than being invoiced separately.
Q: Can I link more than one child subscription to the same key subscription? A: Yes. Multiple child subscriptions can be linked to the same key subscription, as long as each child comes from a different funder on the same booking.
Q: Can I link a child subscription to another child subscription? A: No. Found does not allow chaining. A subscription that is already linked to a key subscription cannot itself act as a key subscription for another link.
Q: What happens to past billing periods when I link a subscription? A: Found automatically calculates retroactive adjustments for any overlapping periods where both subscriptions were active before the linking date. You can choose to add these adjustments to the next invoice or generate an invoice immediately.
Q: Can I unlink a subscription after an invoice has been generated? A: No. Once contributions have been invoiced under the linked arrangement, Found will not allow you to unlink the subscription. Unlinking is only available before invoicing has occurred.
Q: Why can't I see the link or unlink option in the actions menu? A: The link and unlink actions are only visible when the Linked subscriptions feature flag is enabled for your workspace and you have edit permissions on the subscription. Contact your administrator if you believe the feature should be available to you.
Q: Can I link subscriptions across different bookings? A: No. Both subscriptions must belong to the same booking. Linking across bookings is not supported.
Q: What happens if the child subscription starts after the key subscription? A: This is supported. The child's start date can be on or after the key subscription's start date. The child's start date cannot be before the key subscription's start date.
Q: Can I link a subscription that is on hold? A: No. A child subscription must not be on hold at the time of linking. You would need to resume the subscription first.
Q: Where can I view all linked subscriptions in my workspace? A: Go to Operations > Billing contract subscriptions. The table shows all subscriptions across all bookings and can be filtered by funding source, status, organisation, contract type, and other criteria.