How to improve conversions on Lottie with SMS
Last updated: March 6, 2026
One toggle. 32% faster response times. Here's why it matters.
Partners who respond to enquiries within the first hour are 25% more likely to get an answer from a care seeker. But if you're relying on email alone, you're probably already behind. By the time you've checked your inbox, that family might hve moved on to the next provider.
This isn't just about making conversions - it's about being there when a family needs you most.
This is where SMS enquiry notifications come in.
It's a simple toggle in Found, but it's one of the highest-impact things you can do. When an enquiry comes in, you get an instant alert. No waiting. No checking emails. Just a text that says: someone needs you right now.
Partners with SMS enabled have been 32% more likely to respond within that critical first window.
So here's what to do: log into Found, head to your notification settings and switch on SMS alerts.
One simple toggle could be the difference between a conversation and a missed opportunity.